Staff Development – A study done in 2006 showed the cost of losing can cost a business anything between 50 – 400% of the employees annual salary

Retaining staff can often be a real challenge however with the coaching you will learn about

• What are the true reasons people work (and money is low on the list)
• Why do people change jobs
• Understanding personality profiles and why staff react differently given the same situations
• Setting succession plans for staff
• Ensuring you have the right person doing the right job. Too often good people are lost because they are promoted into a role to which they are not suited.
• Developing job descriptions
• The importance of induction procedures and exit interviews.
• Developing and using KPI’s (Key performance Indicators) to measure staff performance
• How to deal with conflict resolution